Frequently Asked Questions

1. The product tastes slightly sweet; does it contain sugar? 
The sweetness is from fructose or sugar present naturally in the ingredients. Fructose does not acutely raise blood sugar.

2. The product ingredient on the packaging says it contains non-dairy creamer. Why does it still have milk protein?
Non-dairy does not mean milk-free. A product labelled as non-dairy may contain small amount of milk in the form of casein (milk protein). Therefore, milk-allergic consumers should be cautious when consuming food products labelled as dairy-free or non-dairy. 

3. Can the product serve with hot water? The product can be served cold and warm but are not recommended with hot water.
• To serve warm: Use room temperature water to dissolve the powder first and add hot water
• To serve cold: Add cold water, and it's recommended to add some ice (because it tastes better and is similar to a cold milkshake)

4. Is soy protein made with GMO soy?
No. Product is made from non-GMO soybeans.

5. What are the benefits of Omega-3?
Omega-3 is considered an essential fatty acid. It helps maintain optimal health for heart, brain and eyes health.

6. Is it suitable for individuals with gout?
Generally, whole grains are suitable for high uric acid or gout patients. However, it is advisable to monitor your condition and refer to your healthcare provider for advice.

7. Is it suitable for a diabetic patient?
The formulated ingredients contain whole grains that helps retain nutrients, especially dietary fibre, vitamins, minerals, proteins, and antioxidants, suitable for high blood sugar levels. In addition, soluble fibre derived from corn helps delay the absorption and the rise of blood glucose; it also lowers cholesterol levels and provides satiety. Anyhow, diabetic patients are advised to monitor their blood sugar level after taking this product. When in doubt, please consult your doctor or pharmacist.

8. How about for G6PD patients?
The product does not contain any fava beans. Unfortunately, we could neither confirm whether there is any cross-contamination from the raw materials nor other ingredients that could trigger the condition. Please consult your healthcare provider for advice.

9. How about kidney/dialysis patients? Is it okay to consume?
Yes, in moderation, we suggest monitoring their condition and not consuming too much liquid if they have kidney problems. For more advice, please consult your healthcare provider.

10. What If I'm "hormonal imbalance"? Can I still consume the product? 
There is no information on phytoestrogen content in this product. If your daily diet prevents you from consuming beans, grains, soybean or any ingredients listed on the packaging, please avoid taking this product. 

11. Is it suitable for pregnant women and breastfeeding mothers?
Consuming whole grains that are high in fibre during pregnancy helps delay glucose release into the blood and provides satiety. Also, nutrients such as iron and calcium from whole grains are required by expectant mothers. It also offers advantages to breastfeeding mothers by stimulating breast milk production.

12. Why do the taste and colour not consistent? 
This product's taste and colour may differ from different batches because it is produced with natural ingredients. No colouring and flavours substance added.

13. Can kids consume?
Yes, it is suggested for kids above two years old. An ideal nutritious breakfast before school.

14. Is it HALAL?
Yes. Our product is JAKIM Halal Certified.

15. I wish to slim down a few kg. How should I plan the meal?
Replace your breakfast and dinner with the product. Take two scoopfuls (30g) of powder with 200ml of room temperature or warm water, stir well and drink. You may still go for regular meals in the afternoon. However, do reduce intake of high oil, sugar, salt or deep-fried foods. At the same time, having adequate exercise can achieve the best effect of weight loss.